Through the dialogue between and customer service, this article indonesia phone number lookup discusses in-depth the pain points and customization solutions of customer service systems, revealing the deep meaning of "user experience is a business opportunity". . Dialogue between and customer service I discussed the topic of artificial customer service and AI intelligent customer service with my friends. shared his conversation experience with intelligent customer service, which can be seen from his chat screenshot, he sent messages several times requesting to connect human customer service. Because intelligent customer service could not answer questions, so there were subsequent conversations. First conversation: Sent: "Transfer to manual" Intelligent customer service reply: "Because you did not describe the problem, we cannot find professional customer service for you.

You can describe your problem to me again. ...Bala." Xiaolan thought that she had not sent the correct prompt word, so she made a second conversation. Second conversation: Sent: "Manual customer service" Intelligent customer service reply: "Because you did not describe the problem, we cannot find professional customer service for you. You can describe your problem to me again. ...Bala." Received another reply from customer service, which was similar to the first reply. I changed jobs to be a -side product manager and am ready to do something big, but I have simplified the problem.