In recent years, the use of sales CRMs has increased significantly. Today, it is considered an almost essential tool to be competitive, especially in small businesses.
A CRM not only helps you plan your interactions saudi arabia telephone directory with clients - make calls, organize meetings, record results... It also helps you in the long run to make more sales, in less time and make important decisions for your business.
In this article, we are going to share some statistics regarding sales CRM software and its use in the market.
General CRM statistics in Spain
Overall, CRMs have a positive impact on your business. In recent years,
Let'ss CRMs:
Companies that use a CRM can convert up to 300% more .
45% of companies claim that using a sales CRM increases revenue .
Today, 91% of companies with 10 or more employees use a CRM system.
Overall, using CRM software helps you grow your business. These types of tools help you become more efficient, which frees up time to serve more customers with ease. Plus, the software prevents you from making mistakes on a day-to-day basis.
Sales CRM Adoption Statistics
Every year, more companies are adopting sales CRMs. Depending on the size of a business, implementing these tools can be a process that takes months or even years.
When adopting a CRM, no, you only have to purchase software licenses. You also have to adapt the solution to the company's processes and train your staff. You may be wondering if all this effort is worth it - here are some statistics on the level of CRM adoption:
According to 64% of companies, CRM software is impactful.
A LinkedIn State of Sales report found that 64% of companies find CRM technology impactful or very impactful. Additionally, sales teams using CRM also reported 17% higher job satisfaction.
A report by the social network LinkedIn indicates that more than half of companies consider CRM software to be very important. This influences sales teams, which report a job satisfaction rate of 17%.
State of Sales 2016 by LinkedIn
22% of companies or sales agents still don't know what a CRM is
CRM technology is still not having the impact on the industry that it deserves. About 22% of marketers say they don’t know what a CRM is and 40% of businesses don’t use a CRM at all. These businesses often rely on spreadsheets and email to store customer data.
