Aside from a referral program, the most stable way to get referrals is to make it part of your sales process – specifically, your post-sales process.
There are many companies that do a spectacular job, but then forget to ask each client for a recommendation, or referral contacts. The best way to solve this is with a sales process that takes into account what happens after the job is done .
We do this through our project management software. Completing saudi arabia phone number search a project means calling the client and making sure everything is complete, which is where we take advantage of the opportunity to get them to recommend us to other colleagues in their sector. We also take advantage of the opportunity to get Google My Business reviews .
Every company has a different way of asking for recommendations. Some large companies will send you a survey asking for your opinion on the service provided. Others will send you an email as soon as the project is finished. Some companies even remember you during the holidays and send you gifts at Christmas.
My recommendation is to keep it simple: if you see that a client is happy, tell them about your need to get new clients and let them talk freely about your service.
You can also draw on all the clients you have served in the past, especially if you are in a period of your business where you need sales quickly.
Whether you use a sales CRM with contact management or have a list of clients on your phone, try to contact them. You can do this in several ways:
