3.
Using data analysis, AI can generate indonesia phone number resource personalized messages that directly address the lead’s needs and preferences. For example, in the first few seconds of contact, an email or chat message can start with a personalized greeting and mention the lead’s latest action.
4. Use of intelligent chatbots
AI-powered chatbots can interact with leads in real-time on the website, providing instant, personalized responses based on the lead’s queries. These chatbots can use the context of the lead’s navigation to offer relevant recommendations, answer frequently asked questions, and guide the lead to the next step in the sales funnel. For example, if a lead is browsing the pricing page, the chatbot can offer a plan comparison or invite the lead to a live demo.
5. Workflow automation
Marketing automation platforms like CX Flow use AI to create automated workflows that personalize communications from the first contact—these workflows can include welcome emails, personalized follow-ups, and recommendations based on lead behavior. For example, if a lead signs up for a free trial, the system can automatically send a welcome email that includes helpful resources and an invitation to a live Q&A session.
