Just like Facebook Messenger and WhatsApp, Telegram for Business allows you to maintain constant interaction with your customer base , especially when combined with a bot.
We are living in an era where immediacy and total availability are paramount, and Telegram is a leading provider of these demands.
Younger generations prefer to communicate in writing job function email database rather than by phone. Telegram is an excellent tool for providing 24/7 responses.
Telegram channels can replace email marketing . When you send a specific message, you'll be able to see how many members have seen it and thus understand the true impact of your posts. Plus, you don't run the risk of your messages ending up in a spam folder.
Conduct surveys
Telegram also allows you to conduct surveys in channels or groups and view response rates. The ability to reach your target audience where they communicate is essential for getting immediate feedback on what you want.
The platform's interface offers several survey options, all of which are easy and intuitive to complete.
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