It is clear that the less time your business takes to respond, the more likely it will be to convert a simple user and make him become your customer!
A support chat, on the other hand, is where the customer leaves his contact details and then receives an answer in the shortest possible time regarding his problem. The best apps in this field are certainly the very famous Zendesk and the less popular but equally very effective Tawkto.
Adding reviews to your store can be a great way to improve your conversions. How many times have you purchased a product based on other users' reviews? Well, it's not much different for others... Having italy phone number list reviews on the products or services in your store not only helps users choose the right products, but also helps them understand the satisfaction or improvements they need to receive in order to be more successful.
One of the most important providers on the market is definitely Trustpilot. With Trustpilot, in addition to giving reliability to your end customer, you can put them in a position to leave you a review on the product or service received. In fact, with Trustpilot you can add all those post-sale automations where after each purchase, the user will receive an email with a questionnaire to fill out on the various phases in which they have come across your e-commerce such as shipping, site navigation, product choice, customer service, etc.
Product and Service Reviews: Trustpilot
-
- Posts: 144
- Joined: Tue Jan 07, 2025 4:28 am