Emotional Intelligence — How Gocil Empowers and Trains Its Employees
Posted: Sat Feb 01, 2025 6:18 am
We, the Gocil team, have more than 20,000 employees and, to date, have served more than 10,000 stations. To always be aligned with our mission and values, emotional intelligence is worked on from the moment the employee is hired until the moment they start working on site.
Emotional intelligence is a concept in psychology based on the following pillars:
emotional control;
self-motivation;
empathy;
know how to relate.
In this article, you will learn how Gocil works with gambling data mexico this concept on a daily basis and also in the training of its employees. Enjoy your reading!
The importance of emotional intelligence for Gocil
Gocil has a training catalog with detailed topics on conflict management. The company takes the subject very seriously, as something fundamental to safety, providing guidance on attitudes that can aggravate or alleviate situations.
All of this does not only involve property security . For cleaning and janitorial teams, it is also essential that the team acquires the technique for handling and treating equipment.
Another important pillar is team spirit. A practical example is the security guards ' logbook . They must fill it out at the end of each shift so that the next employee starts their shift already aware of the incidents and is therefore better prepared.
Finally, other key points in our team of collaborators are:
friendliness, tranquility and education;
dedication and attention;
emotional balance and also in communication.
How Gocil trains employees to exercise emotional intelligence
Gocil focuses on three fundamental actions in training its employees, namely:
reaction assessment;
conflict management;
emotional intelligence.
In the specific case of emotional intelligence, we work with the presentation of cases and videos in which our training team encourages debates and analyses on the situations presented there.
Individual conflict management training may also take place when specific occurrences arise.
Our training schedule is carried out between two and four times a year, always depending on the specific needs of each client.
In addition to always being on-site, that is, training (whether in Conflict Management, Station Procedure or Teamwork) always takes place according to the structure of the location itself, be it a shopping mall, business building, hospital, financial institution or residential condominium.
Apart from theory, there is the technical training procedure. This is focused on means of approach — in the case of security guards or guards — immobilization, search, prevention and arrest in flagrante delicto.
Emotional intelligence is a concept in psychology based on the following pillars:
emotional control;
self-motivation;
empathy;
know how to relate.
In this article, you will learn how Gocil works with gambling data mexico this concept on a daily basis and also in the training of its employees. Enjoy your reading!
The importance of emotional intelligence for Gocil
Gocil has a training catalog with detailed topics on conflict management. The company takes the subject very seriously, as something fundamental to safety, providing guidance on attitudes that can aggravate or alleviate situations.
All of this does not only involve property security . For cleaning and janitorial teams, it is also essential that the team acquires the technique for handling and treating equipment.
Another important pillar is team spirit. A practical example is the security guards ' logbook . They must fill it out at the end of each shift so that the next employee starts their shift already aware of the incidents and is therefore better prepared.
Finally, other key points in our team of collaborators are:
friendliness, tranquility and education;
dedication and attention;
emotional balance and also in communication.
How Gocil trains employees to exercise emotional intelligence
Gocil focuses on three fundamental actions in training its employees, namely:
reaction assessment;
conflict management;
emotional intelligence.
In the specific case of emotional intelligence, we work with the presentation of cases and videos in which our training team encourages debates and analyses on the situations presented there.
Individual conflict management training may also take place when specific occurrences arise.
Our training schedule is carried out between two and four times a year, always depending on the specific needs of each client.
In addition to always being on-site, that is, training (whether in Conflict Management, Station Procedure or Teamwork) always takes place according to the structure of the location itself, be it a shopping mall, business building, hospital, financial institution or residential condominium.
Apart from theory, there is the technical training procedure. This is focused on means of approach — in the case of security guards or guards — immobilization, search, prevention and arrest in flagrante delicto.