No doubt, due to the positive customer experience it creates. 5. Use Technology to Create Moments of the Delight In a world full of boring virtual meetings and endless emails, even small moments of surprise and delight in your execution and follow-up can help you stand out and create an amazing experience for your customers. For example, not a week goes by without a client commenting on the tech I use to deliver my virtual presentations and online training.
“How is your camera so clear?” “How do gambling data belarus you pop in and out of screen sharing so quickly?” “How are you maintaining eye contact ALL the time?” Since so many people ask for a detailed breakdown of the components, costs, and how I use them to create engaging virtual presentations, I created a handy summary and video tutorial with all the info you need. Recently, a CEO told me how much she loved that the helpful links I shared in a follow-up email were shown as clickable previews instead of basic text (the tool I use is called Mixmax and I love it!).
Don’t underestimate the power of the small things that set you apart and create a memorable customer experience! In a world full of infinite solution choices and razor-thin customer mindshare, budgets, and bandwidth, it doesn’t matter what you sell or who you’re selling to. Your customer’s experience IS your product. 5 Critical Skills Top Sales Leaders Need by David Priemer The Massive Impact of Great Sales Leadership I started my career as a research scientist before spending nearly two decades in sales leadership roles across four high-growth tech startups and five years as a Vice President at Salesforce.
- Board index
- All times are UTC
- Delete cookies
- Contact us