How to train telemarketers on objection handling
Posted: Tue Dec 03, 2024 9:32 am
Increase your sales and profitsthis strategy is an effective way of finding new customers and following up with the existing ones, giving you the ability to build a credible brand image.Use telemarketing to remind your customers about new offers and deals, and call up new prospects and entice them to order from you. This tactic can give you a significant advantage over yourtherefore, it can be a significant advantage to use telemarketing for your business and gain more sales ground.Cons of telemarketinglet’s be honest; many customers resent telemarketing for targeting, and for not being timely.Following are some of the cons associated with telemarketing:inexperienced telemarketing salesmennew and untrained salespeople can do more harm than good to your campaigns; they can irritate potential clientele and cause irreparable damage to your business repute.
Usually, organizations that use telemarketing have a few sms gateway slovenia pre-approved scripts for their salesmen to use in different situations. And if sales associates don’t follow the protocol, they can render your campaign ineffective, resulting in lousy customer calls, heated arguments, loss of clients, etc.Bad reputationthe main disadvantage of telemarketing is that people think it’s a nuisacnce. This is because many sales teams are guilty of calling prospects at unusual hours, I.E., at dinner time or during busy hours at work. On top of that, telemarketing teams can also be persistent until they get what they want, either a sale or the promise of a follow-up.
As a result, people either ignore or reject these calls outright or put their number on no-call lists to avoid telemarketers. The government of australia has permitted certain hours for telemarketing, and has also set specific standards to be followed by all businesses.Costly training and customer liststelemarketing can be costly in terms of both process and workforce needed to execute it. It can be expensive to obtain customer lists, and even that contact information might be useless sometimes.Moreover, training inexperienced salespeople on how to sell your product or service over the phone also requires many resources.
Usually, organizations that use telemarketing have a few sms gateway slovenia pre-approved scripts for their salesmen to use in different situations. And if sales associates don’t follow the protocol, they can render your campaign ineffective, resulting in lousy customer calls, heated arguments, loss of clients, etc.Bad reputationthe main disadvantage of telemarketing is that people think it’s a nuisacnce. This is because many sales teams are guilty of calling prospects at unusual hours, I.E., at dinner time or during busy hours at work. On top of that, telemarketing teams can also be persistent until they get what they want, either a sale or the promise of a follow-up.
As a result, people either ignore or reject these calls outright or put their number on no-call lists to avoid telemarketers. The government of australia has permitted certain hours for telemarketing, and has also set specific standards to be followed by all businesses.Costly training and customer liststelemarketing can be costly in terms of both process and workforce needed to execute it. It can be expensive to obtain customer lists, and even that contact information might be useless sometimes.Moreover, training inexperienced salespeople on how to sell your product or service over the phone also requires many resources.