Advantages of using Hootsuite the social media platform for SugarCRM
Posted: Wed Dec 11, 2024 6:10 am
Hootsuite and SugarCRM have partnered to empower marketing executives, sales teams, and customer service agents to take high-level social media action with Hootsuite integrated with Sugar. SugarCRM’s new goals include creating an ecosystem of apps to help businesses manage social marketing, social customer
service, and social selling. Using Sugar in Hootsuite, sales and customer service teams can quickly create leads and cases based on unique social media posts, then bc data singapore phone number assign and share them with the right teams for quick, follow-up action. Teams will be able to enrich Sugar’s database with social insight for lead generation and create new cases in the following ways:
hootsuite_sugarcrm_redkSales Teams : Users involved in social selling and lead generation can more quickly identify and create more personalized offers with Sugar based on social media profiles found within social channels in the Hootsuite dashboard with this integration between the two platforms. As a result, teams will be able to generate more leads and expand traditional sales channels by tapping into new opportunities. This will allow marketers to be more precise and increase their social media analytics skills as these
actions are based on real-time insights and conversations with potential customers. Customer Service Teams : Users involved in social media marketing, including help desks, call centers, and social media communities, will be able to quickly create Cases in Sugar with messages that resonate exponentially on social media through Hootsuite. Cases can be shared with the entire customer service team using Sugar. This means that teams can increase customer satisfaction levels, as they will be able to quickly address and resolve customer complaints they identify on social media.
service, and social selling. Using Sugar in Hootsuite, sales and customer service teams can quickly create leads and cases based on unique social media posts, then bc data singapore phone number assign and share them with the right teams for quick, follow-up action. Teams will be able to enrich Sugar’s database with social insight for lead generation and create new cases in the following ways:
hootsuite_sugarcrm_redkSales Teams : Users involved in social selling and lead generation can more quickly identify and create more personalized offers with Sugar based on social media profiles found within social channels in the Hootsuite dashboard with this integration between the two platforms. As a result, teams will be able to generate more leads and expand traditional sales channels by tapping into new opportunities. This will allow marketers to be more precise and increase their social media analytics skills as these
actions are based on real-time insights and conversations with potential customers. Customer Service Teams : Users involved in social media marketing, including help desks, call centers, and social media communities, will be able to quickly create Cases in Sugar with messages that resonate exponentially on social media through Hootsuite. Cases can be shared with the entire customer service team using Sugar. This means that teams can increase customer satisfaction levels, as they will be able to quickly address and resolve customer complaints they identify on social media.