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What are Email Marketing Benchmarks?

Posted: Mon Sep 01, 2025 10:46 am
by msth3476
Imagine you run a race. You want to know if you ran fast. You compare your time to other runners. That's a benchmark. In email marketing, benchmarks are average numbers. They show how well emails usually perform. These numbers include things like:



Open Rate: How many people opened your email.

Click-Through Rate (CTR): How many people clicked a link in your email.

Unsubscribe Rate: How many people unsubscribed from your list.

Bounce Rate: How many emails could not be delivered.

These numbers help you understand if your emails are doing well. If your open rate is much lower than the average, you know you need to improve. If your click-through rate is higher, you know you are doing something right.

Why Benchmarks are Important

Benchmarks are like a report card for your email campaigns. They tell you if you are passing or failing. Without benchmarks, you might think your emails are great. But maybe they could be much better. You might be missing out on sales.

Benchmarks help you set goals. If the average open rate for your industry is 20%, you can aim for 22%. They help you learn. If your numbers are low, you can try new things. You can test different headlines. You can test different offers. Benchmarks show you where to focus your efforts.


Where Do Benchmarks Come From?

Email marketing companies collect a lot of data. They see how millions of emails perform. They then put all this data together. They calculate the average numbers sms gateway bulgaria for different industries. For example, the average open rate for retail stores. Or for education.

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These benchmarks change over time. What was good last year might not be good this year. So, it's important to look at recent benchmarks. Always use numbers that are up-to-date. This ensures you are comparing yourself fairly.

Key Email Marketing Benchmarks to Watch

There are a few key numbers you should always track. These are the most important ones. They tell you the most about your email campaign's success. By focusing on these, you can get a clear picture of your performance.

These numbers are: open rate, click-through rate, unsubscribe rate, and bounce rate. Each one tells you something different. Together, they tell you the full story of your email's performance. You should track these numbers for every email you send.

Open Rate: Getting People to Look

The open rate is the percentage of people who open your email. If you send 100 emails and 20 people open them, your open rate is 20%. This number tells you if your subject line is good. It tells you if people recognize your sender name.

A good subject line makes people curious. It makes them want to open your email. A low open rate means your subject line might not be working. It means people are not interested. You need to try different subject lines to improve this number.

Click-Through Rate (CTR): Getting People to Act

The click-through rate (CTR) is the percentage of people who click a link in your email. If 100 people open your email and 5 people click a link, your CTR is 5%. This number tells you if your email content is interesting. It tells you if your "call to action" is clear.


A good email has a clear call to action. It tells people what to do next. "Shop now!" "Read more!" "Download our guide!" A low CTR means your content might not be engaging. Or your call to action is not clear enough. You need to make your emails more compelling.


Understanding Other Important Metrics

Besides open and click rates, other numbers also matter. The unsubscribe rate tells you if people like your content. The bounce rate tells you about the health of your email list. These numbers help you keep your list clean and engaged.

It's important to look at all these numbers together. They give you a complete picture. They help you understand not just what's working, but also what's going wrong. This helps you make smarter choices for your email strategy.

Unsubscribe Rate: Keeping Your Audience Happy

The unsubscribe rate is the percentage of people who choose to stop getting your emails. If 100 people get your email and 1 person unsubscribes, your unsubscribe rate is 1%. A low unsubscribe rate is good. It means people like your content.

A high unsubscribe rate is a warning sign. It means people are not happy with your emails. Maybe you are sending too many. Maybe your content is not relevant. You need to understand why people are leaving. You need to adjust your strategy.

Bounce Rate: Keeping Your List Clean

The bounce rate is the percentage of emails that could not be delivered. There are two types:

Hard Bounces: The email address does not exist. It's a permanent problem.

Soft Bounces: The inbox is full, or there's a temporary problem.

A high bounce rate is bad. It tells email providers that your list is not good. This can hurt your sender reputation. You should remove hard bounces from your list immediately. Regularly clean your email list to keep your bounce rate low.