Will AI take your job? Here's your guide to adapting to the market
Posted: Mon Dec 09, 2024 9:42 am
Are you worried that AI will one day replace you? You're not alone.
In fact, according to a CNBC SurveyMonkey Workforce survey , 60% of employees who regularly use AI are concerned about its impact on their jobs.
Artificial intelligence is advancing at breakneck speed, and it's only natural to be concerned about what it means for your job. But before you panic, let's look at how AI is transforming the job market and the economy at large.
How is AI transforming the job market?
Artificial intelligence and automation are changing things, and that's true. AI could take over repetitive tasks, like scheduling social media posts or reviewing resumes. But what's more interesting is that the AI revolution is also creating new job opportunities that didn't exist before.
Consider the rise of jobs like “prompt engineer” and “AI product manager.” These are highly-paid positions that have emerged thanks to the development of AI. According to Microsoft and LinkedIn ’s annual Workplace Trends Index 2024 Report , nearly 75% of workers already use generative AI models at work. This means that familiarity with AI software is becoming a must-have skill.
And you know what? This same report revealed that two-thirds of managers say they wouldn’t hire someone without AI skills. So, if you’re worried about AI taking your job, now is the perfect time to start learning these new tools.
What economic growth can AI foster?
AI is not just changing jobs. It is set to have a huge global economic impact. McKinsey estimates that generative AI could add between $2.6 and $4.4 trillion of value to the global economy across sectors from banking to healthcare.
AI technology is addressing low productivity growth, making businesses more efficient and competitive. For example, in the last year, AI adoption has helped businesses streamline their operations and grow faster than ever before. Imagine analyzing huge volumes of data in a matter of minutes or drafting sales emails at lightning speed. AI is making it possible, resulting in an incredible increase in productivity.
Are there ethical issues with AI automation?
Yes, the rise of AI brings with it ethical issues, particularly around job displacement and inequality. While AI models can take over routine tasks, freeing up humans for more strategic and creative work, there is a real need to support workers displaced by these changes. Microsoft and LinkedIn found that only 39% of employees say their companies offer AI training, meaning a significant gap needs to be addressed.
Policies that promote reskilling and upskilling are crucial. It is about balancing the economic benefits of AI with a fair transition for workers. This ensures that everyone can benefit from the potential of AI, not just a few.
How have industries adopted AI?
Industries are adopting AI at different rates, with some leading the way. Healthcare, for example, is seeing AI-driven advancements in drug discovery and medical imaging. AI is helping researchers identify new drug compounds faster and more accurately, revolutionizing the field.
In retail , AI applications streamline everything from inventory management to personalized marketing. For example, Zendesk’s AI-powered tools help centralize customer service management by bringing all aspects—tickets, feedback, inquiries, and team communications—into a single, intuitive dashboard. This holistic view enables teams to help customers quickly and effectively, with a complete view of the customer’s recent purchases, purchasing behavior, and more.
Additionally, Zendesk’s automated ticket workflows and custom support tracking enable teams to prioritize and collaborate on complex issues, significantly increasing customer satisfaction.
What are the predictions for the economic future of AI?
The future of artificial intelligence in the economy looks promising, but with a lot of work. Experts predict a significant increase in AI-related jobs in the coming years. A report sponsored by Salesforce predicts 11.6 million new jobs in the AI ecosystem between 2022 and 2028. High demand is expected for positions such as data architects, AI ethicists, and AI solution architects.
Despite concerns that AI technologies could eliminate jobs, they also create new opportunities and make work more attractive by taking over routine tasks. The biggest impact? More strategic, creative and fulfilling roles for us.
In fact, according to a CNBC SurveyMonkey Workforce survey , 60% of employees who regularly use AI are concerned about its impact on their jobs.
Artificial intelligence is advancing at breakneck speed, and it's only natural to be concerned about what it means for your job. But before you panic, let's look at how AI is transforming the job market and the economy at large.
How is AI transforming the job market?
Artificial intelligence and automation are changing things, and that's true. AI could take over repetitive tasks, like scheduling social media posts or reviewing resumes. But what's more interesting is that the AI revolution is also creating new job opportunities that didn't exist before.
Consider the rise of jobs like “prompt engineer” and “AI product manager.” These are highly-paid positions that have emerged thanks to the development of AI. According to Microsoft and LinkedIn ’s annual Workplace Trends Index 2024 Report , nearly 75% of workers already use generative AI models at work. This means that familiarity with AI software is becoming a must-have skill.
And you know what? This same report revealed that two-thirds of managers say they wouldn’t hire someone without AI skills. So, if you’re worried about AI taking your job, now is the perfect time to start learning these new tools.
What economic growth can AI foster?
AI is not just changing jobs. It is set to have a huge global economic impact. McKinsey estimates that generative AI could add between $2.6 and $4.4 trillion of value to the global economy across sectors from banking to healthcare.
AI technology is addressing low productivity growth, making businesses more efficient and competitive. For example, in the last year, AI adoption has helped businesses streamline their operations and grow faster than ever before. Imagine analyzing huge volumes of data in a matter of minutes or drafting sales emails at lightning speed. AI is making it possible, resulting in an incredible increase in productivity.
Are there ethical issues with AI automation?
Yes, the rise of AI brings with it ethical issues, particularly around job displacement and inequality. While AI models can take over routine tasks, freeing up humans for more strategic and creative work, there is a real need to support workers displaced by these changes. Microsoft and LinkedIn found that only 39% of employees say their companies offer AI training, meaning a significant gap needs to be addressed.
Policies that promote reskilling and upskilling are crucial. It is about balancing the economic benefits of AI with a fair transition for workers. This ensures that everyone can benefit from the potential of AI, not just a few.
How have industries adopted AI?
Industries are adopting AI at different rates, with some leading the way. Healthcare, for example, is seeing AI-driven advancements in drug discovery and medical imaging. AI is helping researchers identify new drug compounds faster and more accurately, revolutionizing the field.
In retail , AI applications streamline everything from inventory management to personalized marketing. For example, Zendesk’s AI-powered tools help centralize customer service management by bringing all aspects—tickets, feedback, inquiries, and team communications—into a single, intuitive dashboard. This holistic view enables teams to help customers quickly and effectively, with a complete view of the customer’s recent purchases, purchasing behavior, and more.
Additionally, Zendesk’s automated ticket workflows and custom support tracking enable teams to prioritize and collaborate on complex issues, significantly increasing customer satisfaction.
What are the predictions for the economic future of AI?
The future of artificial intelligence in the economy looks promising, but with a lot of work. Experts predict a significant increase in AI-related jobs in the coming years. A report sponsored by Salesforce predicts 11.6 million new jobs in the AI ecosystem between 2022 and 2028. High demand is expected for positions such as data architects, AI ethicists, and AI solution architects.
Despite concerns that AI technologies could eliminate jobs, they also create new opportunities and make work more attractive by taking over routine tasks. The biggest impact? More strategic, creative and fulfilling roles for us.