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How to ask questions when briefing clients to get the work that best meets their needs

Posted: Sat Dec 07, 2024 5:38 am
by mstlucky0097
In work, especially work that requires coordination with many parts, such as the AE position that must constantly communicate with customers and various teams to get results that meet customer needs as much as possible. If you want to be ready for success in your work, it is very important that you start by making a Design Brief and thinking of questions to brief customers in order to create a clear plan for work to help facilitate better communication for everyone involved in that work.

Table of Contents
How to Ask Clients Questions to Make Your Work Successful
Target market or target group
Project budget and schedule
Project Results
Other information related to the project
Why should we prepare questions to create a briefing with clients?
summarize
How to Ask Clients Questions to Make Your Work Successful
Since most of the projects of Marketing Agency are collaborative and involve many stakeholders, especially brand owners who come to use the services of Marketing Agency who are very disappointed with the results they will receive, the Agency must brief the brand to get the most information and must set clear goals and objectives to make the work effective.

Briefs can take many forms and follow many different templates for every project. Every briefing is different, so there is no magic formula for creating the perfect brief. It can be a long, detailed, formal blueprint, or it can be a simple, short one-page plan. However, there are several key elements to creating an effective design brief that will help your team and brand owners understand it.

Asia Search has therefore compiled techniques for creating briefing questions for you to use in your work as follows:

Project Overview
The project overview section of your brief should provide a clear and concise description of your project. It should cover the “what? what for? why?” reasons for doing the work. For example, we need an animated logo in MP4 format to use in our product introduction video. Or we are looking for an online marketing agency to run a marketing campaign project through the brand's social media channels to create more awareness and increase sales of this product. Optimize the website, SEO to be on the first page, etc. This section must be asked the client as clearly as possible. Examples of questions to ask clients

What are you building?
What problem are you trying to solve?
What are the expected outcomes when the project is completed?
Goals and objectives
The most important step in planning a project and aligning it with self employed database what you (or your client) want to achieve is making a distinction between goals and objectives. Goals describe the overall purpose of the project, while objectives are tangible measures of success in achieving the goal. The more specific and unambiguous these pieces of information are, the clearer your path will be. Here are some questions that can help clarify your project goals and objectives.

What is the outcome you want from the project?
Are you looking to create something new? Why?
Is this your first time trying to solve a problem for this project?
Target market or target group
Understanding your target audience is the first step in meeting your customers' needs in the best possible way. Select your ideal customer and create a brand image that resonates with them. Outline their demographics and psychographics, as well as the problems that the brand should solve to best resonate with your target audience. This is what you will need to choose about the background of your brand that will help you in your work. Examples of questions to ask your customers, such as using STP marketing to help.

Image


Who is the ideal customer?
What are their demographics, habits, and goals?
When and how to use your product?
Project budget and schedule
Understanding the budget and timeline for various tasks is a crucial step in the design brief process. Clarifying these constraints and expectations up front is essential to keeping the project on track and avoiding conflicts and overlapping scopes. Both the schedule and budget should be realistic and flexible enough to accommodate potential changes or unexpected obstacles. Examples of questions to ask the client:

What are the budget constraints for this project? How flexible is it?
What deadlines does this project need to meet?
What are the key milestones within the project?
Project Results
Alignment with the project deliverables is one of the primary objectives of the design brief. Even small misunderstandings can create big problems if they aren't addressed as soon as possible. Here are some questions that may help you gain a better understanding of what you want the project deliverables to be.

What do you or your client expect to receive at the end of the project?
What types of images should be used?
What size and resolution do I need?
Other information related to the project
Depending on the project you are working on, you may need to include more details in your brief.