Improve order tracking
Posted: Thu Dec 05, 2024 8:03 am
Did you know that, according to data from Shopify, 69.57% of online shopping carts are abandoned? To avoid falling into this figure, it is essential to optimize customer service and eliminate friction in the purchasing process.
For this reason, today there is the possibility of managing sales through WhatsApp , optimizing the Customer Experience to the maximum.
With WhatsApp Business API you can offer your customers permanent list of estonia whatsapp phone numbers tracking of their shipments , since you can integrate the platform with a logistics system and, thus, automate the delivery of information on the status of their purchases.
Conversational experiences that can be generated with WhatsApp Business Platform
Thanks to this tool you can make the most of the possibilities offered by conversational commerce :
1. Optimize customer service
Multiple agents or operators can access the same account, facilitating real-time responses, quickly and in fewer steps , which helps improve the customer experience with the brand.
This, in addition to the possibility of automating interactions, makes conversational commerce an essential tool for companies today.
For this reason, today there is the possibility of managing sales through WhatsApp , optimizing the Customer Experience to the maximum.
With WhatsApp Business API you can offer your customers permanent list of estonia whatsapp phone numbers tracking of their shipments , since you can integrate the platform with a logistics system and, thus, automate the delivery of information on the status of their purchases.
Conversational experiences that can be generated with WhatsApp Business Platform
Thanks to this tool you can make the most of the possibilities offered by conversational commerce :
1. Optimize customer service
Multiple agents or operators can access the same account, facilitating real-time responses, quickly and in fewer steps , which helps improve the customer experience with the brand.
This, in addition to the possibility of automating interactions, makes conversational commerce an essential tool for companies today.