Elevate your marketing strategy with our Customer Success Managers!
Posted: Thu Dec 05, 2024 7:06 am
It is no coincidence that, on average, our customers are loyal to us for 7 long years. Our Customer Success Managers are competent and experienced allies who coach you, challenge you and support you at every stage of your project.
Elevate your marketing strategy with our Customer Success Managers!
How do our CSMs support you?
How do our CSMs support you?
Our Customer Success Manager team supports clients with various list of bahrain whatsapp phone numbers projects in the fields of Media, Leisure, Retail, etc. As soon as the contract is signed, our clients are supported by a dedicated Customer Success Manager who will:
establish first contact
identify the client's operational/strategic needs and challenges
to be able to concretely define the next steps to be implemented
Their goal is to guide Operational staff in getting to grips with Actito so that they can use it to the best of their ability and thus grow their marketing strategy. Available and attentive, our CSMs not only organize regular meetings with their clients but also offer practical training (workshops, Actito Boostcamp ), QBRs (assessments of what has been implemented and analysis with inputs to go even further)...
Examples of 4-handed achievements:
- Help to enrich CroquetteLand's relationship program: personalization of email campaigns according to the pet's profile, implementation of scenarios (re-launching abandoned carts, pet's birthday, etc.), definition of more refined and relevant targeting. Discover the results
- Support for the Campéole brand on the issue: "reconciling marketing pressure and low purchase recurrence". In practice, assistance in creating segments based on customer habits and profiles and setting up a preference center. Discover the full Success Story.
Elevate your marketing strategy with our Customer Success Managers!
How do our CSMs support you?
How do our CSMs support you?
Our Customer Success Manager team supports clients with various list of bahrain whatsapp phone numbers projects in the fields of Media, Leisure, Retail, etc. As soon as the contract is signed, our clients are supported by a dedicated Customer Success Manager who will:
establish first contact
identify the client's operational/strategic needs and challenges
to be able to concretely define the next steps to be implemented
Their goal is to guide Operational staff in getting to grips with Actito so that they can use it to the best of their ability and thus grow their marketing strategy. Available and attentive, our CSMs not only organize regular meetings with their clients but also offer practical training (workshops, Actito Boostcamp ), QBRs (assessments of what has been implemented and analysis with inputs to go even further)...
Examples of 4-handed achievements:
- Help to enrich CroquetteLand's relationship program: personalization of email campaigns according to the pet's profile, implementation of scenarios (re-launching abandoned carts, pet's birthday, etc.), definition of more refined and relevant targeting. Discover the results
- Support for the Campéole brand on the issue: "reconciling marketing pressure and low purchase recurrence". In practice, assistance in creating segments based on customer habits and profiles and setting up a preference center. Discover the full Success Story.