For the customer, this means that instead of finding a list of frequently czech republic whatsapp number data 5 million asked questions with precise answers, they can speak directly to the bot and write the question, just as they think it; in this writing, the user can have spelling mistakes, write the sentence with grammatical errors, use colloquial words.
Go into detail in the way they ask the question and multiple variations and still receive the answer they are looking for in a matter of seconds; thus elevating the customer's experience and satisfaction when contacting the company.
This also translates into cost reductions for your company in a number of ways. On the one hand, the need for calls to the contact center is reduced, as well as the number of agents required to answer frequently asked questions, which optimizes the work of agents by allowing them to focus on solving more complex cases.
