How Your Sales Team Can Handle a Financial Crisis
Posted: Wed Dec 04, 2024 10:41 am
If you haven't created your plan yet, don't worry. We want to show you what you need to do to survive a global crisis. If you do, you and your sales team will become stronger and able to face anything.
Content
What you should do immediately
What you should do in the first month
What you should do in the first three months
What you should do in the long term
How to prepare for the next financial crisis
These are the topics you need to take into account to manage your business and sales team during the crisis. Each one has three action points or examples to follow.
What you should do immediately
When a global crisis hits, you need to take care of your business relationships. A good recovery of your business will depend on the type of relationship you have during the crisis with your customers , suppliers and employees.
Reassure and protect your employees
If you manage your team well in times of crisis, you can improve your leadership.
People on your sales team may be worried about losing their jobs, their health, and their families. Communicate clearly and share updates about:
How the crisis affects your business
What are your plans to confront it?
How these plans can affect the way we work
Be prepared to offer flexible work schedules and tools for working remotely. Create policies so employees have good information and guidance. For example, you can create a teleworking policy .
It's also a good time to cut costs and protect your sales staff. One option is to freeze hiring for a while.
Stay in touch with your customers and suppliers
Overcoming a global crisis together can strengthen the bonds of trust and loyalty with your customers and suppliers.
Use your soft skills to show them that your business will continue.
Reach out to your most important customers and let them overseas chinese in worldwide data know that your relationship with them goes beyond a sale. Start by talking about the status of their orders, shipments, inventory, and payments.
Ask about their business and what they are doing to reduce the impact of the crisis. Show empathy. Even if this does not lead to an immediate sale, it is a step towards building loyalty and applying the relationship selling method.
Update people at your workplace, website, e-newsletter, community pages, and social media frequently. Share:
The steps you are taking to keep your business afloat
Changes in your work schedule, customer service or reception
Your contribution to help the community in general
If your physical store is not open, but you sell online: share this with your customers. Remind them that they can find what they need on your website. To keep your customers satisfied and sales flowing, offer discounts or free shipping.
Talk to shareholders and investors
It is key to stay in touch with shareholders and investors during unstable times. They will want to know whether their investment is safe and what steps you are taking to manage the risks.
Content
What you should do immediately
What you should do in the first month
What you should do in the first three months
What you should do in the long term
How to prepare for the next financial crisis
These are the topics you need to take into account to manage your business and sales team during the crisis. Each one has three action points or examples to follow.
What you should do immediately
When a global crisis hits, you need to take care of your business relationships. A good recovery of your business will depend on the type of relationship you have during the crisis with your customers , suppliers and employees.
Reassure and protect your employees
If you manage your team well in times of crisis, you can improve your leadership.
People on your sales team may be worried about losing their jobs, their health, and their families. Communicate clearly and share updates about:
How the crisis affects your business
What are your plans to confront it?
How these plans can affect the way we work
Be prepared to offer flexible work schedules and tools for working remotely. Create policies so employees have good information and guidance. For example, you can create a teleworking policy .
It's also a good time to cut costs and protect your sales staff. One option is to freeze hiring for a while.
Stay in touch with your customers and suppliers
Overcoming a global crisis together can strengthen the bonds of trust and loyalty with your customers and suppliers.
Use your soft skills to show them that your business will continue.
Reach out to your most important customers and let them overseas chinese in worldwide data know that your relationship with them goes beyond a sale. Start by talking about the status of their orders, shipments, inventory, and payments.
Ask about their business and what they are doing to reduce the impact of the crisis. Show empathy. Even if this does not lead to an immediate sale, it is a step towards building loyalty and applying the relationship selling method.
Update people at your workplace, website, e-newsletter, community pages, and social media frequently. Share:
The steps you are taking to keep your business afloat
Changes in your work schedule, customer service or reception
Your contribution to help the community in general
If your physical store is not open, but you sell online: share this with your customers. Remind them that they can find what they need on your website. To keep your customers satisfied and sales flowing, offer discounts or free shipping.
Talk to shareholders and investors
It is key to stay in touch with shareholders and investors during unstable times. They will want to know whether their investment is safe and what steps you are taking to manage the risks.