Exploring Chaty Pro: Features, Plans and Benefits of the WordPress Plugin
Posted: Wed Dec 04, 2024 9:53 am
In an age dominated by digital interactions, your website acts as the frontline in connecting your business with your target audience and as such, it is important to provide excellent customer service and support as it can make a huge difference in attracting and retaining customers.
A way to improve user experience and engage with website visitors,live chat plugin. Among the many options available, Chaty Pro stands out as a reliable and feature-rich solution for WordPress websites. Let’s explore the features, plans, and benefits of this powerful plugin.
Chaty Pro chat button
What is Chatty?
housesIt is a WordPress chat plugin that allows you to connect with your visitors using various messaging platforms like WhatsApp, Facebook Messenger, Skype, Viber, Telegram, and more. It increases engagement and conversion rates by providing a seamless and convenient way for visitors to reach you directly.
Chaty WordPress chat plugin
Main Features
Chaty has an impressive set of features designed to empower both businesses and their customers. These features include:
1. Multiple Messaging Platforms
One of Chaty’s standout features is its ability to integrate with multiple messaging platforms. Instead of limiting your visitors to a single chat option, you can offer them a wide range of options, increasing the likelihood of denmark telegram mobile phone number list them reaching out to you. FromWhatsAppChaty supports all popular communication channels, from Facebook Messenger and beyond, in one package.
WordPress chat button
2. Customizable Chat Widgets
Personalization is key to creating a seamless brand experience for your customers. With Chaty’s customization options, you have complete control over how you behave.live chatThe widget appears on your website. From choosing colors and fonts to customizing button placements, you can ensure the chat widget perfectly matches your brand aesthetic.
3. Multiple Agents
Chaty allows you to engage and chat with more customers by connecting your entire customer support team to Chaty. Since the app supports multiple agents, customers can chat with agents on multiple channels without any delay.
wp chat plugin
4. Contact Form
Easily with Chatycontact formTo your chat widget to collect information from your website visitors. You can also send these leads to your email or save them to the platform.
Chat button contact form
5. Targeted Display
It enables highly targeted and personalized communication by displaying different chat widgets depending on certain conditions such as user location, page visited or referral source.
6. Availability Planning
Set specific working hours for each chat widget or configure them to display only when your team is available, ensuring visitors get quick responses.
7. Analytics and Analysis
Understanding customer behavior is crucial to improving your support strategies. With Chaty’s analytics and insights, you can gain valuable insights into user interactions, response times, and popular communication channels. Armed with these insights, you can make data-driven decisions to optimize your customer support operations. With Chaty’s seamless integration with Google Analytics, you can also track channel opens, clicks, traffic sources, page sources, and more.
Chat button Chaty Pro
Image source - FreePik
Plans and Pricing
Chaty offers a variety of pricing plans to suit businesses of different sizes and needs. Plans include:
1. Free Plan
This plan lets you use Chaty for free, albeit with some limitations on the number of chat widgets and customization options.
What do you get on the free plan?
Unlimited channels
Contact form
Basic widget customization
Customize your channel
View triggers
Attention effect - Choose from effects like bounce, shake, shine, spin, fade, shockwave, blink and pulse.
Page targeting and more
2. Chaty Professional Plans
Chaty Pro plans build on the features of the Free plan by adding advanced functionality like advanced customization options, multiple widget creation, and Google Analytics integration. This plan is geared toward businesses with more customer interaction and need more comprehensive support tools.
Pricing
Basic: $49/year
Plus: $109/year
Agency: $179/year
Chaty for WordPress pricing
What do you get with the Pro plans?
Everything in the free plan
Traffic source targeting
Dynamic chat popup
Advanced customization options – Change the position of the chat widget, customize the chat button with HEX code, etc.
Multi-agent access
Create a multi-chat widget
Receive emails from potential customers
Country targeting
Date planning
Widget analytics
Available days and hours
Preset stickers for WhatsApp
Google Analytics
custom CSS
Benefits of Using Chaty Pro
Implementing Chaty Pro on your WordPress website comes with many benefits that can positively impact both your business operations and customer satisfaction levels:
Improved Customer Satisfaction: Chaty Pro provides instant and direct communication between your visitors and your support team, ensuring fast responses, personalized assistance, and ultimately higher customer satisfaction.
A way to improve user experience and engage with website visitors,live chat plugin. Among the many options available, Chaty Pro stands out as a reliable and feature-rich solution for WordPress websites. Let’s explore the features, plans, and benefits of this powerful plugin.
Chaty Pro chat button
What is Chatty?
housesIt is a WordPress chat plugin that allows you to connect with your visitors using various messaging platforms like WhatsApp, Facebook Messenger, Skype, Viber, Telegram, and more. It increases engagement and conversion rates by providing a seamless and convenient way for visitors to reach you directly.
Chaty WordPress chat plugin
Main Features
Chaty has an impressive set of features designed to empower both businesses and their customers. These features include:
1. Multiple Messaging Platforms
One of Chaty’s standout features is its ability to integrate with multiple messaging platforms. Instead of limiting your visitors to a single chat option, you can offer them a wide range of options, increasing the likelihood of denmark telegram mobile phone number list them reaching out to you. FromWhatsAppChaty supports all popular communication channels, from Facebook Messenger and beyond, in one package.
WordPress chat button
2. Customizable Chat Widgets
Personalization is key to creating a seamless brand experience for your customers. With Chaty’s customization options, you have complete control over how you behave.live chatThe widget appears on your website. From choosing colors and fonts to customizing button placements, you can ensure the chat widget perfectly matches your brand aesthetic.
3. Multiple Agents
Chaty allows you to engage and chat with more customers by connecting your entire customer support team to Chaty. Since the app supports multiple agents, customers can chat with agents on multiple channels without any delay.
wp chat plugin
4. Contact Form
Easily with Chatycontact formTo your chat widget to collect information from your website visitors. You can also send these leads to your email or save them to the platform.
Chat button contact form
5. Targeted Display
It enables highly targeted and personalized communication by displaying different chat widgets depending on certain conditions such as user location, page visited or referral source.
6. Availability Planning
Set specific working hours for each chat widget or configure them to display only when your team is available, ensuring visitors get quick responses.
7. Analytics and Analysis
Understanding customer behavior is crucial to improving your support strategies. With Chaty’s analytics and insights, you can gain valuable insights into user interactions, response times, and popular communication channels. Armed with these insights, you can make data-driven decisions to optimize your customer support operations. With Chaty’s seamless integration with Google Analytics, you can also track channel opens, clicks, traffic sources, page sources, and more.
Chat button Chaty Pro
Image source - FreePik
Plans and Pricing
Chaty offers a variety of pricing plans to suit businesses of different sizes and needs. Plans include:
1. Free Plan
This plan lets you use Chaty for free, albeit with some limitations on the number of chat widgets and customization options.
What do you get on the free plan?
Unlimited channels
Contact form
Basic widget customization
Customize your channel
View triggers
Attention effect - Choose from effects like bounce, shake, shine, spin, fade, shockwave, blink and pulse.
Page targeting and more
2. Chaty Professional Plans
Chaty Pro plans build on the features of the Free plan by adding advanced functionality like advanced customization options, multiple widget creation, and Google Analytics integration. This plan is geared toward businesses with more customer interaction and need more comprehensive support tools.
Pricing
Basic: $49/year
Plus: $109/year
Agency: $179/year
Chaty for WordPress pricing
What do you get with the Pro plans?
Everything in the free plan
Traffic source targeting
Dynamic chat popup
Advanced customization options – Change the position of the chat widget, customize the chat button with HEX code, etc.
Multi-agent access
Create a multi-chat widget
Receive emails from potential customers
Country targeting
Date planning
Widget analytics
Available days and hours
Preset stickers for WhatsApp
Google Analytics
custom CSS
Benefits of Using Chaty Pro
Implementing Chaty Pro on your WordPress website comes with many benefits that can positively impact both your business operations and customer satisfaction levels:
Improved Customer Satisfaction: Chaty Pro provides instant and direct communication between your visitors and your support team, ensuring fast responses, personalized assistance, and ultimately higher customer satisfaction.