In recent years, the use of CRM tools has become increasingly widespread. As these are tools designed to improve sales, the decision to implement them is relatively easy to make.
Every year, 70% of companies plan to saudi mobile number check online increase spending on technology
As the years go by, the use of technology in companies becomes more evident. Implementing productivity tools is often cost-effective and effective, but it requires an effort on the part of the company's management.
Technology is seen as a way to make small businesses more competitive.
The CRM Battlefield by Stellaxius
49% of companies plan to increase spending on CRM software
Almost half of the companies surveyed see investment in management tools as a positive thing. This means that they consider such expenditure to be profitable in the long term.
A CRM brings results from the first year, where the implementation process involves a change in the way the company works.
The CRM Battlefield by Stellaxius
In 2019, overall CRM usage increased from 56% to 74%
Of the companies surveyed, the use of customer communication tools has increased year on year. This means that companies are beginning to adopt cloud CRM more quickly.
The CRM Battlefield by Stellaxius
Conclusions from CRM statistics
At Vendomia, we have had several success stories that reinforce the idea that CRM is always positive for a company. In particular, implementing software of this type in a small company allows it to be more competitive and even to compete with larger companies.