Accurately determine the timing of intervention

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kumarg21@outlook.com
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Accurately determine the timing of intervention

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While many people may still have negative stereotypes about conversational marketing tools from a decade ago because they just kept repeating the same answers when customers asked questions, today’s solutions have completely changed. Dr. Zhihan You, CEO and co-founder of Appier , recently pointed out in an IDC Podcast that conversational marketing tools should continue to evolve in the future, so when you enter what you want to ask, "it's as natural as asking a friend for advice. Chatbots can provide you with the information you want to know.”

To make your on-site experience stand out from your competitors, ensuring that conversational marketing tools only step in at the right time is key. While a 24/7 chatbot is helpful for customers, it can also be annoying if list of albania whatsapp phone numbers it keeps popping up randomly and obscuring your website content. Just like a well-trained store clerk knows when to offer advice and when to let customers wander freely, the right conversational marketing tools can achieve the same effect with the help of AI.

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Appier uses its AiDeal conversion optimization marketing cloud and BotBonnie conversational marketing platform to allow customers to import the above-mentioned practical conversational marketing tools into their own websites. The former can use AI to find hesitant customers who may need help, while the latter can instantly pop up appropriate suggestion messages when it finds hesitant customers.

For consumers who don’t know where to start browsing products and have difficulty choosing the right products, using AiDeal and BotBonnie enterprise solutions will be a smart choice for brand owners to attract and interact with these customers. After AiDeal finds hesitant customers based on more than 400 data attributes, BotBonnie can use the products and content the brand wants to highlight to strengthen customers' purchase intentions. Just like a salesperson in a brick-and-mortar store, BotBonnie helps customers gain a deeper understanding of what the online store has to offer.
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