You may be wondering, well, yes, but what's next! Let's not lose sight of the fact that the main function of a social network is to create links and relationships, so it is essential that you maintain constant communication with your audience. For this, it is recommended that you create a management manual for your community. In this document, you will place the following:
Most common questions and answers that people ask you: in order to have a quick response level. Here it would be good to use the automatic and scheduled responses that you can place on Facebook Messenger or Instagram Direct.
Tone and way of communicating with your audience: this means list of namibia whatsapp phone numbers a personality, for example a professional but friendly tone, or a cheerful and fun one, or a serious and respectful one.
Design style, so that all your publications have graphic coherence.
Recommended keywords and hashtags, this is very important to achieve positioning in the preferred sector.
Crisis management, this is super important since you may encounter haters, people who are dissatisfied with the service or product or who simply do not agree with your way of thinking, so it will be essential to get ahead a little and think about how to react in a non-impulsive way.
With this in place, you are ready to manage your brand professionally.
Social media is great for building a reputation for your brand, because as they say, “a recommendation is the best advertising” and this is what we seek to achieve, and for this, you must take care of your product quality and customer service. No matter how hard you have worked on designing perfect social media, if you cannot fulfill your value promise, you will not achieve a repeat purchase, much less a recommendation. Remember, we want people to end up loving us.
And now let's move on to the 5 tips or ideas for posting on Facebook and Instagram:
that you should give your brand
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