Reducing Wait Times in Telemarketing Calls

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The goal is to find a balance between being too dominant and appearing indecisive and insecure. Finding this balance can be a tricky thing, but with the right technique, the results can be stunning. Try these helpful tips that can help you create the perfect outbound telemarketing script. Treat your script like you're writing it for actors, not robots, one of the biggest pet peeves of clients is when they feel like they're dealing with a robot instead of a real person. No matter the caller's personality type, your script needs to add a spark to each of them.

When you get into the writing zone, think of outbound telemarketing as a performance. Instead bahrain phone number library of using generic questions like “Did you like our previous product?” ask more relaxed questions like “I really hope you liked our previous product” “Don’t sell too soon. Too soon.” A sales pitch can kill many deals right from the start. Once the secret is out, there's no going back. Avoid making this mistake by identifying your customer's needs and then making a sales pitch.



In addition to giving you a clear understanding of your customer’s needs, it will also make your offer feel more personal. If you go on and on about your company and how great it is, replace "I" with "you" and you'll lose your customer's attention in a flash. Don’t get me wrong, you do need to introduce yourself correctly, but try to focus on the customer. Part of the conversation should be discussing the benefits the customer will get from your product. They need to feel that you are offering the product in their best interest.