WhatsApp Business cost reduction is a topic that is quite interesting as for both large and small businesses it can mean a big difference in the results and subsequent profits. If this objective is achieved it will be possible to optimize all the processes of contact with customers and then the excess profits can be used for other purposes with other types of objectives. Reducing the costs of the WhatsApp Business API is something very beneficial for any type of business for this reason in this article we will explain how to do it and we will give you 7 practical tips.
What is WhatsApp Business API? WhatsApp Business API is a technology that connects small and large businesses with their customers in an efficient, stable and effective way by offering different types of benefits that austria telegram database simple WhatsApp does not offer. Among its benefits we can mention: 1) Link a WhatsApp account to a multi-agent platform 2) Distribute content quickly 3) Centralize customer communications to a single number 4) Create chatbots 5) Have the green check of verified businesses on WhatsApp Better understand WhatsApp Business API costs Understanding the WhatsApp Business API pricing model is crucial if we want to optimize customer management and at the same time reduce costs.
Here we will present you with information so that you understand how it works. Prices based on conversations WhatsApp Business charges businesses based on complete conversations, not per message. This pricing model strategically favors messaging, which is an opportunity to save some money. 24 hour service window All messages that are sent within the last 24 hours after initiating a conversation fall within the 24-hour window. If 24 hours pass and no messages are sent from either the sender or the receiver the next message will be covered as if there was a new conversation. Additionally it is important to mention that the person who starts the chat can affect your bill. Chats started by businesses are usually more expensive. So you need to develop strategies to get your customers to start conversations.
In addition to the conversation costs to use the WhatsApp Business API you need a messaging platform. In this case Callbell is an ideal solution as a unified inbox. With it not only will you be able to use multiple WhatsApp accounts but you will also have Instagram, Facebook and Telegram all in a single inbox as well as chatbots, CRMs and many support and sales tools.
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